Baby Batches is currently on Holidays...thank you for your support we will be back on the 25th October 2023!!!!

terms and conditions


This website is owned by Baby Batches.

If you use this website and/or place an order with Baby Batches, you are agreeing to be bound by the relevant terms and conditions listed below and any other laws or regulations which apply to this website and your order. These terms and conditions may be changed or amended at any time by Baby Batches without notice.


No orders will be dispatched until full payment has been received by Baby Batches.

Baby Batches will supply the exact products as listed on our website and ordered subject to Baby Batches Terms and Conditions. We make every effort to have stock of all advertised products available at all times. However, should certain stock not be available and we cannot supply that item, Baby Batches will replace that item with a similar item of equal or greater value.

All sizes for clothes for the baby boxes are listed on the website. We cannot change sizes for these boxes.


See our delivery page for delivery information.

Please be aware that it is the customer's responsibility to provide correct and accurate delivery details to Baby Batches (Delivery Details). If the customer provides Delivery Details which are not correct, including providing hospital Delivery Details where the recipient of the delivery is no longer placed, the customer will incur a re-delivery fee. For the avoidance of doubt, Baby Batches will not be responsible for the loss or damage to the order once it is delivered in accordance with the Delivery Details provided.

Baby Batches will do our best to deliver by the advertised delivery times on our delivery page. If we are unable to deliver in the advertised delivery timeframe (as per our delivery page), Baby Batches is not liable and it is not a failure of our agreement nor does it entitle cancellation of your order. It is the customer's responsibility to inform Baby Batches if an order has not arrived. Baby Batches will take reasonable measures to follow up with courier companies to locate the order.

Baby Batches does not deliver on public holidays or weekends.

Product Descriptions

Baby Batches have relied on descriptions of all products listed from our suppliers. Whilst we have aimed to be accurate in our descriptions of all products listed, to the maximum extent permitted by law we do not warrant that all product descriptions or other content on our website is accurate, complete, current or free from error.

Baby Batches has carefully managed the colours of the products presented in the images on this website to assist in the accurate display of the true colours of the products. Colour reproduction can vary when viewing colours on your screen.

Cancellation of order

We cannot accept cancellation of any order once goods have left our premises or once payment has been accepted for any product under any circumstances.


Under the Liquor Control Act 1988, it is an offence to supply alcohol to a person under the age of 18 years and for a person under the age of 18 years to purchase or receive liquor. Baby Batches is unable to supply and dispatch alcohol to a person under the age of 18.

Refunds, Returns and Exchanges

To the extent permitted by law, Baby Batches does not exchange goods or accept return of goods. Our courier company will take every precaution to deliver your ordered goods intact, however, if there is a breakage on delivery, please contact Baby Batches within 24 hours upon delivery.  Baby Batches does not refund.


Your privacy is important to us. Baby Batches will keep all of your personal details confidential and secure. All of your personal details are encrypted with a 256-bit SSL Certificate so purchasing through our shopping cart is safe and secure.

Promotional Emails

Baby Batches will occasionally send promotional emails, exclusive sale offers and new product launches to customers. Please email
if you would like to unsubscribe from our email updates.

Confidential information and Privacy

Baby Batches complies with the National Privacy Principles set out in the Privacy Act 1988.

All information provided by customers to Baby Batches is strictly confidential. Baby Batches will not disclose your personal information to anybody other than those who are contracted to our company. Baby Batches will only use information provided by customers for purposes that are reasonably expected to complete an order, such as managing accounts and customer service. Only appropriate information to third parties such as courier companies to assist with the delivery of your order will be provided by Baby Batches.


All copyright in the website design, text, graphics, the selection and arrangement thereof, and all software relating to this website belongs to or is licensed by Baby Batches. This copyright is protected by Australian and international copyright laws.

No material from this website may be copied, reproduced, distributed, modified, uploaded, transmitted, reused, re-posted, published or framed within another website without Baby Batches prior written permission.

Links to Third Party Sites

Baby Batches contains links to third party websites. We do not make any representation or warranty as to the accuracy or suitability of the information displayed on these sites. We do not accept any responsibility or liability for the management of these web sites. Links to third party sites does not constitute a recommendation or endorsement by us for the goods and services that are offered by the third party.

Disclaimer of Warranties and Limitation of Liability


This site is provided by Baby Batches on an "as is" and "as available" basis. Baby Batches makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site & use of the products sold on this website is at your sole risk.

To the full extent permissibly applicable law, Baby Batches disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, Baby Batches does not warrant that this site, its servers, or email sent from are free of viruses or other harmful components. Baby Batches will not be liable for any damage of any kind arising from these of this site, including but not limited direct, indirect, incidental, punitive and consequential damages.